Software
Background Music on Windows+ Android Media player
Please Make sure your media player has the updated sound driver installed and the correct output is selected for audio out. Step-1:Please enable Music from the Navigation Menu in Studio Pro. Step-2: Click on Music option and add a Channel. Upload ...
How Can i Rename my Station in my Studio Pro account?
To Rename your station in Stuido Pro account Login into your Studio Pro account From The Navigation Menu enable Stations Select Stations from your Left Top Menu and you will see all of your Active and Inactive Stations. Select the Station you want ...
How to play MS Word and Excel Files on Windows Media Player
Step-1: Please install MS Word and MS excel Viewers on your Windows media player from the link below Word Viewer:https://edisplay.egnyte.com/dl/elSKqaIBT2 Excel viewer: https://edisplay.egnyte.com/dl/TzxEHEYefs Step-2: Find the installation location ...
How to disable Windows Creators Update Popup on Windows 10
Run regedit to open the Registry Editor, type the following in its address bar and hit Enter: HKLM\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings\ Right-click in the right panel, select New > DWORD (32 bit) and name it HideMCTLink. Now double-click on ...
"Revocation information for the security certificate for this site is not available" POP UP ?
Please follow the below steps to apply the fix. Press Windows key + R on the keyboard to open a Run window. Type “inetcpl.cpl” and press Run to open Internet Properties. In the Internet Properties window, go to the Advanced tab and scroll all the ...
Publish Signage Presentation to a Media Player that is not connected to Internet
The Offline updater allows you to physically take your Signage Presentation from the StudioPro and update the SignagePlayer Desktop version that doesn't have an internet connection on location. The offline update can only update images and video ...
Does Studio Pro Support PDF, DOCX, XLSX, PPTX extension files on the presentation.
Studio Pro supports PDF, DOCX, XLSX, PPTX files extensions using the external app component. The media player needs to have the MS-Word / Excel / Power point and Adobe PDF viewer installed on it.
Forgot Password or Change Password for Studio Pro
Step-1: Launch the Signage Studio desktop application and click on Forgot Password. Step-2: Enter your account email address & press the Reset Button. Step-3: Check your inbox for the temporary password Step-4: Change your Password : Relaunch ...
MAC OS X: How to Clear Signage Studio Desktop Administrator Cache
1.Open “Utilities” Folder you can alternatively press (Shift+Command+U). 2.Double click on “ Terminal” Icon in the Utilities folder. 3.Type command : cd library (Hit Enter/Return) 4.Type command : cd preferences (Hit Enter/Return) 5.Type command : Ls ...
Studio Pro - Data Storage Limit
Studio Lite has a 25 GB data storage limit. Once the limit runs out, you will need to delete old files before uploading any more images or video resources.
How to set Emergency Alert or Custom Events
You can use our software events to trigger emergency alerts like fire hazards in a building or code blue in Hospitals. Step-1: Create a campaign with one regular timeline that plays all the time and multiple timelines based on how many alerts you ...
How to Assign a Campaign to a Media Player
Got to Stations in Studio Lite or Studio Pro Select the station/media player Select the campaign from the drop down Save Studio Lite Studio Pro
How to Disable Dr Watson Postmortem Debugger, Windows XP
1-Reboot the computer in Safe mode using team viewer 2- Click on Start goto Run and type Regedit to open windows registry. 3- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version 4- Select AeDebug in the right pane, double ...
Does Studio Pro Support Live Streaming
We support live streaming using External component. 1- Use the External video component and point to RTMP://X.X.X.X/file (X = IP). 2- You can use Wowza (https://www.wowza.com), Adobe media server or any other server that supports RTMP.
How to Enable Auto-Logon on Windows 10?
Automatic Process: Click the Start button and type "Run" Type "netplwiz" On the Users tab, which should be where you are now, uncheck the box next to "Users must enter a user name and password to use this computer" Click Apply and OK. Restart your ...
Cannot Save - 3 blinking dots
If you click on save in Studio Lite and you are stuck on three blinking dots then it means the communication is getting blocked by the firewall. You need to whitelist *.edisplaysas.com on your firewall. Please read the below FAQ for details about the ...
How to re-enter Private server in Studio Pro:
If you have already connected using default server, please follow the below steps to login to Studio Pro using private server: 1- Follow the FAQ to clear the Desktop application ...
PDF display a white screen on Android Media players
PDF is not support anymore after the Android OS updates. It is recommended to crop the PDF pages and save them as (jpg/png) inside a basic photo editor like “Paint Brush”. You can then upload the PDF image files to run on your timeline. Step-1: PDF ...
Studio Lite - Data Storage Limit
Studio Lite has a 2 GB data storage limit. Once the limit runs out, you will need to delete old files before uploading any more images or video resources.
How many Players can I operate?
Number of players depend on number of licenses you purchase. For additional players and licenses, please contact our sales team. Telephone:1-800-930-7860,Ex. 1
What types of content can be played?
Digital signage players can display a number of different media formats and codecs as long as they’re in the correct and recommended format. Following are few but not limited types of the images, videos, and sounds that are supported by our signage ...
Twitter Component doesn't show clear images
Make use to use the correct height and width for twitter fields while creating a Twitter scene Recommended height and width for twitter fields: Image: 50x50p Name: 230x32p Text: 432x59p Cteated at : 147x32p Background Images: 500x330
mp4 freeze & crash fix - converting file with H-264 codec using VLC player
Step - 1 Download and install free VLC player from this link: https://www.videolan.org/vlc/index.html Step: 2 Follow these steps to convert the video with H-264 codec x`
Connection Status Color Code Description
Yellow icon: means limited connectivity. that there is a firewall in between the signage player and the server. Any changes will take effect 5-10 minutes for the changes to appear but it will not effect in anyway on the changes you will be making. ...
How to setup Weather Scene in Studio Lite
Click on Scenes Click on New Scene Button Click on World Weather Choose a sample template Go to campaign-Timelines and Click on + sign to Add content on channel Click on Components and select Weather component Once added to channel Click on Weather ...
How to use Google Drive for publishing Images to Media Player
1- Create a Google Token by visiting www.google.signage.me 2- Create a New scene and change Mime Type to Google Drive. 3- Add a Json Item and set Field Name to look for File 4- Create a Campaign and Add the newly created Google Drive Scene to ...
How quickly changes take effect?
Changes take effect right after you publish & save them and it depends on the availability of internet at media player’s end. The media player machine needs internet to get updated content from cloud.
Black Screen + Panel shows No Information
if you see a black screen with the below Panel Information. Reboot the Media Player Manually Switch the Internet Connection If there is a firewall to on your network please check the below FAQ to white label our server so that it can run smoothly. ...
Cant find Add Remove Program in Safe mode, Windows XP
Once in safe mode Click on Start, Goto Run and type appwiz.cpl
Studio Lite - My MP4 Resource show black blink on repeat or before moving onto the next MP4
Mp4 is a fixed length video file. Just create a new screen division, move it to the bottom and assign a static resource for the duration of 23:59:59.
“Adobe AIR.framework” is damaged and can’t be opened.
Open Terminal : cd /Library/Frameworks sudo xattr -r -d com.apple.quarantine ./Adobe\ AIR.framework Then use: ls -l@ ./Adobe\ AIR.framework/
HTML-5 Website on Android Media Player is zoomed in
Just make sure to keep the screen resolution on Android Media player to 1280x720p
What actions to be taken if monitor doesn’t shows the content?
Ensure that appropriate input source is selected (most of the cases it is HDMI). Sometimes source cable gets loose or faulty and replacing the cable brings your display back.
Why do we need to purchase 3 static IP's and setup 3 prefix domains for LAN Server
The 3 IP addresses and 3 prefix domains are for the 3 IIS services that run within the server, one for authentications, one for resource sharing and another for connection status (online or offline).
Recommended MP4 Audio Video Codec information:
Below are the recommended settings for Mp4 file on Signage Studio Software. Resolution: 720p for Android Player -or- 1080p for Windows Player Codec: H264 Bit-data Rate: 3000 or less for Android Player -or- 7000 for Windows Frame Rate: 24 fps for ...
YouTube video is not playing
Please note that some of the Youtube videos will not play due to some changes made by Youtube to their API recently. Youtube doesn’t state why some videos are not available for external APIs to download and play. This is mostly algorithmically ...
How to run PDF file on a Windows Media player
Step-1: Download and install Adobe reader from the link below: https://get.adobe.com/reader/ Step-2: Find the path of Adobe reader executable from the installation directory on Windows media player: Step-3: Open Adobe Reader on the media player and ...
What is Signage Studio?
Signage Studio, comes in a web version and a desktop version. It is the application that you can use to configure and administer your digital signage presentation.
How to Publish Local Ads & Proof of Play Reports - Adnet
AdNet Pre Reqs: - Studio Pro Version 6.0 and above - Signage Player Version 6.0 and above SOFTWARE SETUP: Below are the steps to setup Studio Pro Local AdNet Service 1. AdNet tab has three options. Config, Network and Billing. First click on ...