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• Background Music on Windows+ Android Media player

  Please Make sure your media player has the updated sound driver installed and the correct output is selected for audio out. Step-1:Please enable Music from the Navigation Menu in Studio Pro.  Step-2: Click on Music option and add a Channel. Upload ...

• Power Saving Feature not working on Windows or Android Media players

  The Power saving is not supported on Windows 8/10 or Android OS anymore. As a work around you can use scheduling to play a blank scene or resource on the screen.   Power saving is still supported for windows 7: Station: It will power off media player ...

• My Media Player keeps Restarting?

  Please power on the media player with the power adapter that came in the box and it will not reboot again. Multiple reboots is a known behavior if you are powering the media player via a USB cable from TV, this is not recommended because sometimes ...

• PDF display a white screen on Android Media players

  PDF is not support anymore after the Android OS updates. It is recommended to crop the PDF pages and save them as (jpg/png) inside a basic photo editor like “Paint Brush”. You can then upload the PDF image files to run on your timeline.  Step-1: PDF ...

• Publish Signage Presentation to a Media Player that is not connected to Internet

  The Offline updater allows you to physically take your Signage Presentation from the StudioPro and update the SignagePlayer Desktop version that doesn't have an internet connection on location. The offline update can only update images and video ...