Cannot Save - 3 blinking dots

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• It takes too long to Save / Sync on the Software?

  Saving/Sync process depend on the internet speed. Make sure to have a stable Internet connection.  If the Internet speed is good please make sure to bypass any firewall or antivirus software running on your PC, Add an exception for the Studio Pro ...

• Collection Component is just playing the first resource in collection in Studio Lite

  Please try toggling: 1- The kiosk mode switch on and save campaign 2- The kiosk mode switch off and save campaign. It should play the collection fine now.

• How quickly changes take effect?

  Changes take effect right after you publish & save them and it depends on the availability of internet at media player’s end. The media player machine needs internet to get updated content from cloud.

• Unable to Delete or upload resource to a Signage Studio account

  Please make sure that number of licences in the signage studio Admin panel are equal to or more than the number of stations added, Its a security check and in such case we are also not able to save the changes to timelines.

• PDF display a white screen on Android Media players

  PDF is not support anymore after the Android OS updates. It is recommended to crop the PDF pages and save them as (jpg/png) inside a basic photo editor like “Paint Brush”. You can then upload the PDF image files to run on your timeline.  Step-1: PDF ...