Signage PC X5 - Windows Boot Issue

Signage PC X5 - Windows Boot Issue



Here are the troubleshooting steps.

First, type 'Exit' at the Shell prompt (at that error screen you shared with us), it should boot you into Windows.

Once it boots into Windows then reboot the unit again and enter the BIOS. Next, we need to update the BIOS Boot order, so it boots into Windows properly in the future. Please follow the steps below to enable this:

1. Gain access to the BIOS by tapping the DEL key as soon as you turn on the device. (BIOS Password: 0000)

2. Use the arrow keys to navigate. Navigate to the "Boot" menu.

3. To change Boot order, highlight 'Boot Option #1' by using the arrow keys and press enter. From there you can select from a list of available options.

4. Make sure Boot Option #1 is set to "Windows Boot Manager" or "Hard Disk:Windows Boot Manger".


5. Once you've completed making changes please navigate to the "Save & Exit" page and select "Save Changes & Exit"

In the case where the boot screen is no showing these options

To create the windows boot entry we need to boot into Windows and go into CMD or command prompt as ‘Run as administrator’. Enter the command below at the prompt and then press enter.

bcdboot c:\windows /s c:

It will say it successfully created the boot entry. Reboot the unit into the Bios. Now you will be able to see the Windows Boot Manager option the Boot Options



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